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Image generation problems
Updated on May 18, 2026
The image doesn't appear
- Generation runs in the background and takes a few moments.
- Refresh the page after waiting.
Generation failed
- Confirm you have enough credits — image generation consumes credits. See how credits work.
- Descriptions that are too vague or that violate content rules may be rejected.
- Adjust the description and try again.
Still failing
If the error persists after a new attempt, contact support with the campaign and the character or scene involved.